Hi, Jack，

    Just now I took 40 mins to talk with your XX gov and ask them to make an exception for this shipment because of the shelf life(Time problem).

    So they gave us one email, and asked YOUR AAGENT to send email to this email address with the copy of the old and new XX certificate coy by email. Then they will treat this issue by exception.

The email address is: importXXX@abc.gov.au

    Now could you pls try to first send our old copy to importXXX@abc.gov.au . At the same time, we are in the process to report loss of certificate and will get the new one copy tomorrow. Then we will email to you once we got new one.

    Pls do it ASAP and see how is going.

Best regards,

Candy

    事实后来，证明，我方的努力的值得的，因为，中方的政府，原来答应是12号开出新的证件，但是因为系统的原因，16号才开出，此时客户已经拿到货了！